Customers Bank: how it compares with its peers
Against 89 U.S. banks with half to twice its assets, Customers Bank's strongest measure in Q2 2026 is assets per employee ($30.0M vs. a $12.5M peer median). Its weakest relative measure is net interest margin (3.20% vs. 3.57%).
| Measure | Customers Bank | Peer median | Rank |
|---|---|---|---|
| Return on assets Annualized net income over average assets. | 1.15% | 1.21% | Middle third Ahead of 42% of peers |
| Net interest margin Annualized net interest income over earning assets. | 3.20% | 3.57% | Middle third Ahead of 34% of peers |
| Efficiency ratio Noninterest expense per dollar of revenue. Lower is better. | 48.88% | 55.13% | Top third Ahead of 70% of peers |
| Assets per employee Total assets over full-time-equivalent staff. | $30.0M | $12.5M | Top third Ahead of 86% of peers |
| Loans to deposits Net loans and leases over total deposits. | 81.60% | 85.99% | Context |
What it means for lending operations
Its efficiency ratio of 48.88% is better than the 55.13% peer median. Banks that already run lean usually find their next gains in loan growth: faster digital applications and fewer borrowers abandoning a slow document chase.
Banks closest in size
- Charles Schwab Premier Bank, SSB Westlake, TX · $26.58B
- Renasant Bank Tupelo, MS · $26.99B
- First Interstate Bank Billings, MT · $25.79B
- Provident Bank Jersey City, NJ · $25.65B
- Ameriprise Bank, FSB Minneapolis, MN · $25.48B
- WaFd Bank Seattle, WA · $27.58B
Questions about Customers Bank
How big is Customers Bank?
Customers Bank, established in 1997, is headquartered in Malvern, PA. It reported $26.50B in total assets in its Q2 2026 FDIC call report and operates 10 offices.
What is Customers Bank's return on assets?
1.15% annualized in Q2 2026, against a 1.21% median for 89 U.S. banks with half to twice its assets, ahead of 42% of them.
What is Customers Bank's efficiency ratio?
48.88% in Q2 2026: it spent about 49 cents in noninterest expense for each dollar of revenue. The peer median is 55.13%, and lower is better.
Is Customers Bank growing its loans?
Net loans grew 16.9% over the year to Q2 2026, while deposits grew 14.6%.
Sources and method
Figures are from the FDIC’s public call report data for the quarter ending 06/30/2026, via FDIC BankFind. Return on assets and net interest margin are annualized year to date. Peers are U.S. banks with half to twice its assets in the same quarter, excluding this bank. The page refreshes daily, so new quarters appear as banks file. Compare another bank or see every Pennsylvania bank ranked.