GlossaryVerification of Mortgage

Verification of MortgageVOM

A verification of mortgage (VOM) is a report from a borrower’s current mortgage servicer documenting the loan’s payment history, balance, and standing. Lenders request it when a credit report doesn’t show enough detail about an existing or recently paid mortgage.

When a VOM comes up

VOMs matter most for borrowers whose mortgage history doesn’t surface cleanly on a credit report: loans held by small servicers or private lenders, recently assumed loans, or land contracts. The underwriter wants 12 to 24 months of payment history, the current balance, and whether the borrower has been late.

The undisclosed debt connection

The VOM only covers mortgages the lender knows about, and that’s the growing hole. Undisclosed real estate debt was the fastest-rising mortgage fraud category in Cotality’s 2025 report, up 12% year over year: borrowers acquire an investment property, then omit it from the next application so their debt-to-income ratio looks clean.

Bank transaction data closes that gap in a way document requests can’t. A recurring monthly payment to a mortgage servicer that doesn’t match any disclosed loan is exactly the signal underwriters need, and it only appears when verification runs on source data instead of borrower-listed accounts.

Common questions

What does a VOM show?

Payment history (usually 12-24 months), current balance, monthly payment amount, and whether the loan is current. Some servicers include the original loan amount and open date.

How is a VOM different from a credit report?

A credit report shows what the servicer reported to the bureaus, which can be incomplete or stale, and some private lenders never report at all. A VOM comes from the servicer directly.

How RAVEN handles this
Bank verification software

See it on your bank’s loans

One link to the borrower, complete verification back in minutes. Book a 20-minute call and we’ll walk through a live demo for your bank.

Or email us at isaac@reportraven.tech